All orders are shipped within 3 to 5 business days of purchasing. Once your order has been shipped you will be notified via email. Please also allow 3 to 5 business days after receiving email for your delivery.
Please note that orders can take longer to ship if placed during a sale or holidays!
We are not responsible for orders shipped to the wrong address due to incorrect shipping information. If an order is returned you are responsible for a reshipping fee. If the order shows delivered, there is no refund or reshipment of the order.
We do not accept returns due to the nature of products for sanitary purposes.
All products are final sale unless the product is damaged upon arrival. You must notify us of damaged product within 24 hours of receiving the order. This includes the wrong item being shipped or if item is damaged/defective. We are not responsible for items that have melted during transit or upon arrival. Temperature sensitivity is noted in product descriptions.